Our Services

Operations Management

Lafrance Hospitality Company has the experience to maximize ROI through an efficient operating structure and a focus on creating an outstanding guest experience through legendary service every stay, every time. Our team frequently travels to properties to communicate with hotel General Managers and ensure that all LHC company standards as well as Hotel brand standards are being upheld. All Managers are held accountable for monthly gross operating performance as well as brand scores for guest satisfaction. The Hotel VP communicates frequently with the franchise brands and works closely with them as a liaison for the owners of our managed properties. All LHC operated hotels benefit from a broad range of knowledge and skills and receive essential support in the following key areas.

• Training
• Consulting
• Franchisor Relations
• Budgeting
• Engineering
• Guest Experience
• Capital Planning and Implementation
• Establishment/Audit of Security Programs
• Monitor Forecasts and Expenses
• Purchasing Power through Reliable Vendor Relationships