June 10, 2014 – Lafrance Hospitality Company has announced that all eight of its hotel properties have received a TripAdvisor® Certificate of Excellence award for 2014. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.
“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Lafrance Hospitality Company and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Richard Lafrance, CEO, Lafrance Hospitality Company. “There is no greater seal of approval than being recognized by one’s customers. The accolade is a remarkable vote of confidence to our businesses and our continued commitment to excellence.”